Welcome to Shaw's Star Market Pharmacy help

Are you having trouble signing into the mobile apps or Web Pharmacy? Click here for help.

Are you having trouble creating your account? Click here for help.

Select a topic

Account creation &
settings

Prescriptions &
refills

Delivery via Instacart

Delivery via
Instacart

Covid-19 Vaccine

Contact us

Our dedicated support team is always there to help you.

For technical support

Email us at shawsstarsupport@mscripts.com

Call us at (866) 328-5118

For mail order support

For questions related to mail order, payments, change of address etc.

Call us at #

Some things you should know

To cancel SMS/text service, you can text STOP to 25374 from your mobile phone at any time.
Message and data rates may apply. You can receive a maximum of 50 text messages per month.
The mscripts Pharmacy Terms of Service is available at: http://shaws.mxterms.com/tos.
The Shaw's Star Market Pharmacy privacy policy is available at: http://www.shaws.com/privacy-policy/.

Manage Prescriptions
on the Go

Download the mobile app: